Privacy Policy

1. Introduction

Proton Dynamics LLP ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.proton-dynamics.com or use our products and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and shipping address when you place an order or contact us.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communication Data: Records of correspondence when you contact us via email, phone, or contact forms.

3. How We Use Your Information

We use collected information for:

• Processing and fulfilling your orders
• Providing customer support and technical assistance
• Sending order updates and shipping notifications
• Improving our products and services
• Communicating about new products or promotions (with your consent)
• Complying with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers who assist in our operations.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Partners: With your consent, for joint offerings or services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 7 years for tax and legal compliance.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Proton Dynamics LLP
Stoney Works, 8 Stoney Lane
London, UK
WhatsApp: +44 7378 456077
Website: www.proton-dynamics.com